A+

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CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

CompTIA A+ is the only industry recognized credential with performance testing to prove professionals can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.

• Increased reliance on SaaS applications for remote work
• More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
• Changing core technologies from cloud virtualization and IoT device security to data management and scripting
• Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
• Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors

 The new CompTIA A+ emphasizes the technologies and skills IT pros need to support a hybrid workforce.

The major areas of emphasis include:

• CompTIA A+ reflects the increased reliance on SaaS applications for remote work.
• The new CompTIA A+ focuses more than before on troubleshooting and how to remotely diagnose and correct common software, hardware or connectivity problems.
• A+ focuses on changing core technologies from cloud infrastructure and IoT device security to data management and scripting.
• Technicians encounter multiple operating systems on a regular basis, and A+ now covers the major systems, their use cases, and how to keep them running properly.
• CompTIA A+ reflects the changing nature of the job role, where many tasks are sent to specialized providers. Certified personnel are able to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors.

• Help Desk Tech
• Desktop Support Specialist
• Field Service Technician
• Help Desk Technician
• Associate Network Engineer
• System Support Technician
• Junior Systems Administrator

• Blue Cross Blue Shield
• Dell
• HP
• Intel
• Nissan
• Ricoh